14th NRHC Recommendation 618

It is recommended that any new health policies and service frameworks developed at the National and State level include the appropriate utilisation of technology as a viable, alternative mode of service delivery. Flexibility to reorientate funding as appropriate to this mode of delivery will continue to build capability and capacity in our technology-enabled systems. Reducing the funding allocation for follow-up, face-to-face outpatient appointments where video-conferencing could be utilised as a viable alternative would also reduce the incentive associated with this ‘service-provider-centric’ way of providing services.

Recommendation Type: 

Comments

Two health professionals (a specialist and a GP or a nurse and an allied health practitioner) and a patient having a conversation via Telehealth provides excellent care. Research will likely show that patient satisfaction with model is high, standard of care is high, clinical hand-over is excellent. Funding allocation should be directed towards urban regional service providers to ensure direct, formal links to local services (hub and spoke) and reduction in patient travel costs linked to access to Telehealth services. The added benefit of Telehealth is that it can build capacity and scope of practice within the rural remote end service providers.

Suggest broadening this to the need for all new commonwealth and state health policies and programs to be 'rural proofed', ie to consider how these may realistically be implemented effectively in rural, regional and remote areas

Suggest broadening this to the need for all new commonwealth and state health policies and programs to be 'rural proofed', ie to consider how these may realistically be implemented effectively in rural, regional and remote areas