14th NRHC Recommendation

Please rethink the My Aged Care process to bring this back to a locally based process. The changes in my area (Victoria) have reverted our practices from an integrated process through care coordination and service provision, to a very disjointed one where the care coordinators and service providers are now forced apart. We know that older people are missing out and largely have no idea of the new system. This doesn't seem to align with the MAC vision of integration and seamless service provision.

Recommendation Type: 
Emerging Theme: